ShelfAmber

For shops selling on Instagram and WhatsApp

Stop losing customers to late replies.

Amber answers your Instagram and WhatsApp DMs all day with the right price, what is in stock and a photo, takes the order and sends the payment link. The ones that need you come to you. Shelf keeps your stock, orders and customers in one place.

Open a shopI already have one

Free for your first 3 months. No card to sign up, and nothing to cancel.

Online payments processed by Paystack

A shop owner placing a box onto the shelves of her bright retail shop, with an open notebook, a pen and her phone on the counter in front of her and a customer browsing behind.

Watch Amber answer a customer and take the order

Try Amber yourself

You are the customer. Pick a product and a question, and see what Amber replies in your DMs.

1. Pick what the customer asks about

2. Pick what they ask

YSYour shopInstagram DM · answered by Amber
is the tan tote still available?

A sample shop. In yours, every answer comes from your own stock and prices, and anything Amber is not sure of is passed to you.

Everything your shop needs, in one place

Your DMs, your shop page, your stock, orders and customers, in one app. Everything here works in your shop today.

Amber answers your Instagram and WhatsApp DMs

A customer asks for a price or if something is available, and Amber replies straight away with your price, how many are left and a photo. Amber takes the order and passes you anything that needs a person.

Your own shop page

A link for your bio and status, with every product, photo and price. Customers fill a cart and order on WhatsApp, where Amber sends the total and how to pay, or pay online.

Your customers and their numbers

Everyone who ordered or messaged you, with their number and last address. Call, WhatsApp, or save them all to your phone in one tap.

See the app

Real screens, captured from Shelf. Tap a card for the next one.

Every order Amber takes, in one place

See who ordered, what they paid and what is ready to send, from Instagram, WhatsApp and your shop counter.

The Shelf orders screen, captured from the app. Customer names hidden.

The Shelf Orders screen: a list of orders with their numbers, dates, totals and status.

How it works

  1. Step 1Add your stockType it in, or upload the spreadsheet you already keep, or your Shopify or WooCommerce export.
  2. Step 2Connect Instagram and WhatsAppIt takes a few minutes. Amber starts answering your DMs.
  3. Step 3Get paidAmber takes the order and sends a Paystack link. When the customer pays, Amber confirms it and tells them. Paid by transfer? You tap confirm.

See Amber at work

A customer asks on Instagram and WhatsApp, Amber answers from the shop's stock, takes the order and sends the payment link. Three minutes, recorded on the real app.

▶ Watch the demo

Made for what you sell

Tell Shelf what you sell and it uses your words: yards for fabric, pairs and sizes for shoes, portions for food. Amber understands them too.

Pricing

Free for your first 3 months. No card to sign up, and nothing to cancel.

One shop₦15,000a monthYour shop, Amber, Instagram and WhatsApp.Free for your first 3 months
Shop with branches₦25,000a monthEverything in One shop, for the head office and every branch together.Free for your first 3 months

Try it with your own stock

Setting up takes a few minutes. Add your staff the same day.

Open a shop